Shipping policy

  • Coverage: Nationwide across Pakistan via TCS, Leopards, Trax, and PostEx.

  • Processing Time: Orders are processed and packed within 1–2 business days (Monday to Saturday).

  • Delivery Time:

    • Major Cities (Karachi, Lahore, Islamabad, etc.): 3 to 4 business days.

    • Other Cities & Rural Areas: 4–7 business days.

  • Shipping Charges: Flat rate of PKR 200–250 nationwide. Free shipping on orders above PKR 6,000.

  • Cash on Delivery (COD): Available nationwide. Phone/WhatsApp confirmation is required before dispatch.

  • Open Parcel Policy: Couriers do not allow opening parcels before payment. For any issues after delivery, contact support immediately.

  • Tracking: A tracking ID is shared via SMS/WhatsApp once the parcel is dispatched.

  • Damaged/Wrong Items: Report within 48 hours of delivery with clear photos/videos for a quick replacement.

Contact Support

  • WhatsApp / Call: +92 3325246342

  • Email: Earthicious@gmail.com